To view our Usage Agreement click here.

As a User of Roberts Outdoors’ RobertsOutdoors.com, you are in complete control of your recreational supply buying needs. Below are some commonly asked questions and answers about privacy and the collection of data on RobertsOutdoors.com. If you have any additional questions that are not answered here, contact us from the following link Contact ROI.

1) What information does Roberts Outdoors collect and how do we use it?

When making a purchase on RobertsOutdoors.com, Roberts Outdoors collects the following information:

Contact Name
E-mail address
Phone number (Optional)
Fax number (Optional)
Address

We use your personal information for a variety of purposes, including targeting specific customers for special offers.

We also collect information about your visits including domains, browsers and pages accessed on RobertsOutdoors.com so we can continue to work to enhance your time spent with us online.

When you send us an email, we will retain the content of the email, your email address, our response and the text of any follow-up questions you may have. We use this information to measure how effectively we address customer concerns online.

2) How is my information protected?

Roberts Outdoors uses PayPal as their secure payment gateway. PayPal Secure Sockets Layer (SSL) encryption technology and Private Communication Technology (PCT) security standards supported by Microsoft Internet Explorer 3.0 and 4.0 and other popular browsers to protect your online transactions.

3) With whom do you share my information?

We do not sell individual customer names or other private profile information to third parties and have no intention of doing so in the future.

4) How do I tell Roberts Outdoors that I don't want to be contacted for promotional purposes?

As a user of RobertsOutdoors.com you have the option to receive updates from Roberts Outdoors about special offers, new products and services and noteworthy news. To receive this information, you must register for our promotions and special offers. If you decide you would rather not receive these emails, you can always unregister.

5) How do I correct my personal information on your site?

To change any personal information regarding your account at RobertsOutdoors.com, you must send an e-mail to Support@RobertsOutdoors.com requesting any changes. Changes will take place within 24 hours of receiving the request.

6) How can I contact Roberts Outdoors?

Click here to contact us via a web form.

If you wish to speak to someone on the telephone, please call:

(866) 452-4002 for questions regarding your account during normal business hours (Monday – Friday).